Case National Emergency Supply Agency

Information and tools through an online portal



The National Emergency Supply Agency wanted to provide its partner network with an information gateway featuring services that help prepare for business disruptions and to develop operational capabilities for such situations. Digia supplied the agency with the HUOVI portal, which supports the communication, networking and preparedness planning of actors that are critical for the security of supply.

Benefits:

  • Promotes contingency and preparedness planning and the networking of actors that are critical to society.
  • Provides up-to-date situational awareness regarding preparedness level and risks.
  • Scales flexibly to the needs of a large group of users.
  • Provides a high level of information security.


Services and solutions:

Visible results can be achieved rapidly and changes during a project are easy to implement. We also had eyes on the work and its quality throughout the project.

Ralf Sontag, Chief of Preparedness, National Emergency Supply Agency





Information and tools on an online portal

Digia provided the National Emergency Supply Agency with an electronic desktop, the HUOVI portal, which plays an important role in, for instance, the networking of companies that are critical to the security of supply and communications between them.

The HUOVI portal is an electronic desktop for the National Emergency Supply Agency and its partner network, which supports the networking of companies and organisations that are critical to the security of supply and the assessment of continuity and preparedness planning. HUOVI includes efficient functionalities for presenting, creating and administering content, searching for information and carrying out continuity and preparedness planning.

A safe shared platform

HUOVI includes different sections – some are for all users, others for specific fields of industry and companies, and some concern projects. The different sections are hierarchical. User rights are specified on a section-by-section basis. Within each section, the rights are based on roles.

User rights to HUOVI are managed by the users themselves. Each section has its own root users, who administer users in their section. A root user of a section that is higher in the hierarchy can create a subordinate section and designate a root user for it.

Ubisecure’s Ubilogin products are used to manage users and user rights in HUOVI. Ubilogin offers numerous strong methods of user identification for single sign-ons (Ubilogin SSO), creation of user accounts and changing user passwords.

HUOVI portal supports security of supply

The HUOVI portal supports the networking of companies that are critical to the security of supply as well as continuity and preparedness planning. The portal provides the necessary guidance in the form of maturity analyses, peer reviews, guidelines and communications on current issues. The main purpose of the portal is to support companies to ensure the production of important services and goods by providing tools, instructions and training for risk and continuity management.

The portal includes a database of companies and persons that is used to maintain the contact information for persons responsible for the security of supply at companies and business locations.

HUOVI portal services

Communications channel and joint operations section:

  • Means of maintaining contact between pools, actors that are critical for the security of supply and the National Emergency Supply Agency
  • Publications, studies, recommendations, training events on continuity and preparedness planning, and support materials

Pool and project sections:

  • Current issues, information on events, dissemination of documents
  • Project sections

Tool for assessing continuity management (maturity analysis application):

  • Current and target states of the company’s continuity management
  • Establishing situational awareness of the national security of supply

Management of information on companies, business locations and people:

  • Management of the contact information of actors involved in security of supply

The HUOVI portal supports the networking of companies that are critical to the security of supply as well as continuity and preparedness planning.

Using agile methods

The HUOVI project was entirely implemented with agile methods, following the scrum software development process. In addition to Digia, the project participants included the employees of the National Emergency Supply Agency and the consultants of another supplier as representatives of the customer (product owner) and testers.

Ralf Sontag, Chief of Preparedness at the National Emergency Supply Agency, was pleased with the solution and praises the effectiveness of the agile project model.

“Visible results can be achieved rapidly and changes during a project are easy to implement. We also had eyes on the work and its quality throughout the project,” says Sontag.

The portal enables the National Emergency Supply Agency and supply security-critical companies to gain situational awareness of the level of preparedness and the risks involved in Finnish security of supply. Digia was responsible for the technical implementation of HUOVI.

“The National Emergency Supply Agency had a strong vision when it boldly embarked on this project using a new method. Scrum is widely used in software development, but has not to date gained a significant foothold in public-sector software projects,” says Sami Rantanen, Head of Industry, Public at Digia.

“However, successful projects like this one will help change old attitudes. I believe that agile thinking will become much more common in the public sector as well in the near future.”

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