Good ERP provides flexibility as the business grows
Modernising an ERP system is always a major project, and E. Ahlström was no exception. The company needed someone to steer the project, so it turned to an external IT project manager with experience in executing similar projects.
“We wanted to get it right first time,” says Petri Nupponen. “The aim was to improve processes and grasp all of the development opportunities on offer.”
The company aimed to get its personnel strongly on board with the project: personnel from every department were included in the specification phase and the process.
“This is a large and somewhat daunting change for the organisation. It is worth investing in the specification work and user support,” says Nupponen.
The ERP was deployed in spring 2018 and basic use is already going very well. In the future, the aim is to take up some of the more advanced features.
Several additional features have been integrated into the Digia Enterprise system, such as the Digia Ote mobile solution for inventory management, the Qlik Sense analytics and management solution, the BarTender label printing solution, the Unifaun messaging solution used with transport companies, and the Expak sales forecasting solution. The online store, which was serving customers well, remained on the same platform and was integrated seamlessly into Digia Enterprise.
Nupponen has only positive things to say about working with Digia.
“The project went superbly. Digia had a professional project manager who was able to solve problems and tailor the solution as we needed it. All in all, I felt that the project was well resourced and support was available throughout.”
“We believe that this system will enable us to develop our organisation and our business. With our expert team and good tools, we will be able to continue offering customers valuable services.”