The end result: a good and reliable delivery
The original idea behind the project was to carry out a platform-specific client implementation on four different smartphone platforms.
“Together with Digia, we specified the needs and weighed the implementation alternatives and their benefits. On the basis of maintenance and implementation costs, we decided to choose a modern web solution tailored for smartphones, which Digia recommended. We also had a need to get started agilely, and Digia catered to our wishes,” says Ville Ruutu, Service Manager at Elisa.
The project also optimised the user interface and prioritised functionality to maximise ease of use. It progressed during the implementation of Elisa's contact interface and was adapted to the changes required.
“The end result was a good and reliable implementation. We can offer it to our customers as part of the OrangeContact system,” says Ruutu.
Even in the offer phase, solutions were sought agilely by assessing Elisa's objectives.
“The original plan for platform-specific client implementations would've been too heavy and labour-intensive. Maintaining the different platforms would also have required a lot of work,” says Antti Nyqvist, Director, Project Portfolio at Digia.
“The idea behind it was to provide identical functionalities on different smartphones and ensure that it would work the same way on a range of browsers,” says Nyqvist.
Finally, comprehensive testing was carried out. The outcome was a single implementation that works equally well and reliably on the four most common smartphone platforms and popular browsers.