Industries
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Energy
Customers of energy companies are waiting for new kind of service. Customer relationship management and utilising customer information have a key role in renewing business. Additionally digitalisation and automation of basic processes are needed so that operation is agile and protean.
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Finance and insurance
A great challenge for banking and investment services is how to achieve an even better customer experience when, at the same time, the whole industry is affected by new efficiency requirements, the need to adapt to regulation that is changing constantly, and competition brought along by new, agile players.
The role of life insurance companies, property and casualty insurance companies, employment pension insurance companies and insurance associations will expand from providing insurances and paying compensations to prevention of accidents, supporting working ability and wellbeing innovations.
Digitalisation is a great opportunity to increase competitive advantage and risk management, and develop even better customer experience.
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Grocery
The groceries travel far before ending up in the shopping basket. Whether the issue concerns primary production services, the traceability of production, the needs of the industry, logistics arrangements, or communication with retail, Digia offers experience and solutions for the whole value chain.
Energy
Customers of energy companies are waiting for new kind of service. Customer relationship management and utilising customer information have a key role in renewing business. Additionally digitalisation and automation of basic processes are needed so that operation is agile and protean.
Finance and insurance
A great challenge for banking and investment services is how to achieve an even better customer experience when, at the same time, the whole industry is affected by new efficiency requirements, the need to adapt to regulation that is changing constantly, and competition brought along by new, agile players.
The role of life insurance companies, property and casualty insurance companies, employment pension insurance companies and insurance associations will expand from providing insurances and paying compensations to prevention of accidents, supporting working ability and wellbeing innovations.
Digitalisation is a great opportunity to increase competitive advantage and risk management, and develop even better customer experience.
Grocery
The groceries travel far before ending up in the shopping basket. Whether the issue concerns primary production services, the traceability of production, the needs of the industry, logistics arrangements, or communication with retail, Digia offers experience and solutions for the whole value chain.
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High-security and availability solutions
When developing operative information systems and services, security must be integrated into all phases of service creation from design to user experience.
We develop and innovate solutions that support collaboration within and between high security systems. We ensure that solutions and services that are critical for the operations of our customers and their stakeholders function also in exceptional situations and are built to endure cyber attacks.
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Manufacturing
Together with the opportunities brought by digitalisation, globalisation shapes the fields of operation of the industry’s different sectors at an accelerating sped. Agility and the ability to change are key in maintaining competitiveness. This requires flexibility from information systems.
Together with our customers, Digia develops information system solutions and services for their individual business needs that support the entire multichannel service chain from production to the everyday life of the end customer.
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Public sector
The continuous challenge public sector faces is how to secure services for citizens across Finland so that services are organised efficiently. despite cuts to public spending. The challenge can be tackled on the one hand by developing secure, user-friendly, multi-channel electronic services that are accessible to everyone regardless of time and place. Digia is a trusted parnter in the public sector. We have the capability to provide security-classified projects, services and projects.
Digia is part of management consultancy services of the governments joint procurement unit Hansel Oy in the following fields:
- Development of operations, business processes, and services (B)
- Information management development, enterprise architecture, and risk management (D)
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Retail and wholesale
In the digital world, demand is getting more and more difficult to forecast. This requires more efficient information logistics, open information sharing and diverse analytics.
Responsible, transparent business operations and traceability are vital for succesfull business. The traceability of products must be ensured through the whole value chain.
Businesses with automated, 24/7 multichannel order services will have a strong foothold in international competition.
High-security and availability solutions
When developing operative information systems and services, security must be integrated into all phases of service creation from design to user experience.
We develop and innovate solutions that support collaboration within and between high security systems. We ensure that solutions and services that are critical for the operations of our customers and their stakeholders function also in exceptional situations and are built to endure cyber attacks.
Manufacturing
Together with the opportunities brought by digitalisation, globalisation shapes the fields of operation of the industry’s different sectors at an accelerating sped. Agility and the ability to change are key in maintaining competitiveness. This requires flexibility from information systems.
Together with our customers, Digia develops information system solutions and services for their individual business needs that support the entire multichannel service chain from production to the everyday life of the end customer.
Public sector
The continuous challenge public sector faces is how to secure services for citizens across Finland so that services are organised efficiently. despite cuts to public spending. The challenge can be tackled on the one hand by developing secure, user-friendly, multi-channel electronic services that are accessible to everyone regardless of time and place. Digia is a trusted parnter in the public sector. We have the capability to provide security-classified projects, services and projects.
Digia is part of management consultancy services of the governments joint procurement unit Hansel Oy in the following fields:
- Development of operations, business processes, and services (B)
- Information management development, enterprise architecture, and risk management (D)
Retail and wholesale
In the digital world, demand is getting more and more difficult to forecast. This requires more efficient information logistics, open information sharing and diverse analytics.
Responsible, transparent business operations and traceability are vital for succesfull business. The traceability of products must be ensured through the whole value chain.
Businesses with automated, 24/7 multichannel order services will have a strong foothold in international competition.
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Service business
Digitalisation enables even more efficient service production: for example, the streamlining invoicing process from marking the work orders as completed to invoicing, enabling additional sales on site, and optimisation of the mobile work process.
It must be possible to respond to the increasing competition with products and services based on innovation and customer understanding. Digia helps companies on service business to digitalise their business processes and develop evelop new services for the different stages of the customer's service path.
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Social and healthcare services
Social and healthcare services must be provided more efficiently, and a lot more is expected of them. At the same time, customers are expecting more choice, digital self-service channels, and information about their treatment and the alternatives
Digia's expertise enables the shared use of data and resource optimisation, thereby enabling the development of customer-centric operations. We are a reliable and independent Finnish partner to providers in the social and healthcare sector. Olemme riippumaton ja kotimainen kumppani SOTE-sektorin toimijoille. Our comprehensive solutions for the sector meets domestic requirements and is implemented in accordance with international standards.
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Trade unions and unemployment funds
We help trade unions and unemployment funds to improve their efficiency and services with membership management and payment systems as well as versatile multichannel electronic services.
Service business
Digitalisation enables even more efficient service production: for example, the streamlining invoicing process from marking the work orders as completed to invoicing, enabling additional sales on site, and optimisation of the mobile work process.
It must be possible to respond to the increasing competition with products and services based on innovation and customer understanding. Digia helps companies on service business to digitalise their business processes and develop evelop new services for the different stages of the customer's service path.
Social and healthcare services
Social and healthcare services must be provided more efficiently, and a lot more is expected of them. At the same time, customers are expecting more choice, digital self-service channels, and information about their treatment and the alternatives
Digia's expertise enables the shared use of data and resource optimisation, thereby enabling the development of customer-centric operations. We are a reliable and independent Finnish partner to providers in the social and healthcare sector. Olemme riippumaton ja kotimainen kumppani SOTE-sektorin toimijoille. Our comprehensive solutions for the sector meets domestic requirements and is implemented in accordance with international standards.
Trade unions and unemployment funds
We help trade unions and unemployment funds to improve their efficiency and services with membership management and payment systems as well as versatile multichannel electronic services.