An integrated ERP system enables seamless service online
In addition to the ERP system, Digia has also helped Lojer take its sales online successfully. Several webshops have been set up in the recent years.
“We have introduced three separate webshops in Finland and Sweden,” says CEO Ville Laine, Lojer.
The Digia Enterprise system acts as the foundation for Lojer’s whole business. The webshops are no exception.
“In a sense, the webshops are the ERP system’s user interfaces. They are not separate, individual shops, they are one single, completely cohesive whole,” Laine explains.
Thanks to this, the customers’ purchasing process from submitting an order to the product delivery and invoicing is automatic – via one single ordering system. This means that separate system integrations are not needed.
“All information in Digia Enterprise, such as customer price lists, stock balances and delivery time information, can be directly utilised by our webshop,” Laine says.
The seamless whole reduces manual work, makes the production process faster and reduces the possibility of human error.
“For example, when a customer orders a treatment table in Sweden, the information is transferred automatically to the factory’s manufacturing system and further on to the subcontractors. The delivery and invoicing are also fully automatic,” Laine says.