Social and healthcare (SOTE) services are under an immense amount of pressure. Our society's ageing, increasingly urban population can no longer maintain the social and healthcare service network as it is. Services must be provided more efficiently, and a lot more is expected of them. Provision and production responsibilities are being reorganised into larger units, and private providers are taking on a more prominent role alongside public ones.
At the same time, social and healthcare customers are expecting more choice, digital self-service channels, and information about their treatment and the alternatives. Traditional care practices are being turned on their heads: we are shifting from reactive treatment to services that support proactive maintenance of individual health and wellbeing.
For all this to be possible, and for services to cover a wider area, both customer/patient data and resources must be securely available for shared use by various actors. Digitisation is key, but simply digitising old processes will not be sufficient. A SOTE overhaul will require a new way of thinking and working, and flexible IT system solutions that support new operating models.
The era of mammoth systems is over: today's solutions are flexible and modular, so they can easily be developed either in separate parts or as more extensive packages. Digia has experience operating in modular multi-provider environments in several different sectors.
Digia is a reliable and independent Finnish partner to providers in the SOTE-sector. Many Finnish authorities have placed their trust in Digia's data-secure services. A strong partner network guarantees international expertise and skills drawn from SOTE solutions the world over.
Our comprehensive solution for the SOTE sector meets domestic requirements and is implemented in accordance with international standards. Our offering enables resource optimisation and the shared use of data, thereby enabling the development of customer-centric operations.