Customer cases

Case Ministry of Economic Affairs and Employment of Finland

Written by Digia | 5/13/19 6:44 AM

Kasvu CRM is an unusually extensive project where a common customer relationship management system was built for state organisations offering corporate services. Six entities under the Ministry of Economic Affairs and Employment of Finland now use the same system, as does the Ministry for Foreign Affairs of Finland. Kasvu CRM, which was delivered by Digia, currently has approximately 1,800 users. The joint platform streamlines the way customer data is shared and significantly improves customer service.