Tangible benefits through development of customer relationships
Over the years, the people at Digia responsible for project deliveries have become familiar with Yara’s practices. This has enabled the development and implementation of innovative solutions – for instance, the aerial image and plant image services that Yara provides to its customers.
Yara is happy with the benefits of this co-operation.
“Our partnership with Digia has enabled us to respond quickly to the new needs of our customers, says Yara CIO Tuomo Orpana.
“Digia has become familiar with the specific requirements of our business operations and is able to take the challenges of our business operations into account in the application production phase, when no unplanned interruptions are allowed in operations at any time of the day”, Orpana continues.
A single team is responsible for Yara project deliveries at Digia. Over the years, this team has learned to understand the company’s business operations, including their particular characteristics, on a profound level. Smooth and reliable communications between the customer and supplier have enabled efficient deliveries and quick reactions to the changing needs of the company. Digia plays an important role in Yara’s development projects; the goal is to respond to changes in business operations together.
“Our long-standing co-operation with Digia enables the flexible launching and smooth implementation of projects. Digia knows its own products and development tools and can rapidly assess how new features can be implemented in our systems base in the most efficient manner”, Orpana says.