A ready concept facilitates starting out on the analytics journey
At the beginning of the project, Digia’s team analysed the opportunities and needs of the customer’s business operations. In accordance with YIT’s expectations, the project also included an “instructional” angle in which the experts involved had to understand the capabilities of YIT personnel to learn during the project. The most important part of the project was the definition of business cases: to which questions are we looking for answers, and what will they enable?
The project utilised Digia’s Customer Experience Accelerator tool, which enabled the rapid creation of the project POC. A total of about 12 weeks was spent on the description of the operating model. The CEx Accelerator tool enabled the customer to participate. This made it possible to enhance the expertise of the customer on a tight schedule.
The outcome of the project was YIT’s first modelled analytics concept. This model enables YIT to understand dependencies and make decisions on its operations. That said, YIT has only just taken the first steps on its “analytics journey”. The company is now on its journey to utilise information and enhance its competitive edge.
“Digia promised to hold our hand during the entire project. Digia also promised that they have an effective concept for this project, that at the end of the project we would have our first analytics POC, our in-house expertise would have grown and we would have tools for making progress in analytics. All these promises came true,” says Anne Karppinen, Development Manager, YIT Corporation.