Annual report 2019
Digitalisation that makes a difference
We at Digia help our customers succeed in the networked and data-intensive world. Our operations are based on high-level professional expertise, reliable solutions and long customer relationships. We know all the layers of digitalisation, from business systems to integrations, data analytics and digital services. We implement extensive end-to-end digital solutions for our customers, tackling all the layers of digitalisation.
Year 2019 in numbers
Earnings per share
A year of growth and company culture
We create growth in our day-to-day work together with our customers. In 2019, we bolstered our offering and drafted Digia’s cultural principles to guide our daily work. Our net sales grew by 17.6 per cent and our operating profit improved by 48.6 per cent in 2019.
Digia’s key strengths are its extensive offering and profound technological expertise, combined with an encouraging and evolving work culture. These were our key focus areas in 2019, too.
Culture is the ERP system of everyday life that guides our choices and lays the foundation for continuous renewal, both at the level of individuals and the Digia community as a whole. Digia’s four cultural principles were crystallised in 2019: learning, sharing, courage and professional pride.
On 29 April 2016, Digia published a growth strategy, according to which our goal is to strengthen the company’s position, particularly in the growing markets for digital services and the service business. We announced that we are aiming for average annual growth of 15 per cent. In 2017–2019, average annual growth was 15.8 per cent.
On 7 February 2020, we released our strategy for the 2020–2022 period: we seek an annual net sales growth exceeding 10 per cent including organic growth and acquisitions. The target level of profitability improvement is an EBITA margin of 10 per cent by the end of the strategy period.
Skilled personnel who are committed to the objectives of our customers are the cornerstone of all our operations. We want to be a team of top professionals who are always learning and are both highly skilled and flexible.
An average of 47 hours of training per person were spent on competence development in 2019. We invested in the development of our leadership culture, such as by organising supervisor training geared towards developing a Digia approach to management – goal-oriented and with a focus on coaching and positivity. Digia’s employee turnover in 2019 was 9.7 per cent.
Digia's cultural principles
We help our customers to renew themselves digitally in many fields of business. Our skilled and experienced specialists work with our customers to create new services and working methods in long-term partnerships.
A smooth journey – integrations and APIs are a crucial part of Finavia’s operations at the core of the air traffic ecosystem
Reports reinvented – the State Treasury deployed the Power BI solution
A service that moves everyone – the HSL app offers the best means of transport in a single package
Platta provides a sustainable foundation – all of A-lehdet’s online services on a single platform
Union of Professional Engineers in Finland
Better customer service with the help of Microsoft Dynamics 365 for Customer Engagement
Controlling service costs – advanced analytics trial leads to a forecasting model that facilitates pricing
An HR system on personnel’s terms – Kaukokiito switched from scattered data to a centralised Microsoft D365 for Talent system