Annual report 2021
Digitalisation that makes a difference
Digia is a software and service provider with more than 1,300 employees. We are seeking sustainable growth from digitalisation that reshapes everyday life and promotes our customers’ business.
Year 2021 in figures
Earnings per share
Renewal is taking our business to the next level
In line with our strategy, 2021 was a year of business renewal and building growth. We continued to develop our operations in order to better serve our customers. Our own business platform – an enabler of future growth – was our single most significant modernisation project. We also completed two strategic acquisitions. Our net sales grew by 12.1 percent.
2021 was another year marked by the coronavirus pandemic. During the year, the opportunities afforded by technology received increasing attention among our customers who also regained the confidence to make investments. A clear need for business renewal was seen in our customer base: demand was particularly high for cloud-based ERPs, data utilisation, and customer relationship management solutions. In late 2021, a new stage of the pandemic once again brought uncertainty to our operating environment.
Main events of 2021
Climber joins Digia: extra resources for the provision of data-driven services
The Swedish company Climber joined Digia on 7 January 2021. Climber’s strengths include business analytics solutions and Qlik-based solutions. As a result of the acquisition, Digia now employs more than 300 professionals in the fields of data integration and business analytics.
A leader in Microsoft solutions
In recognition of Digia’s strong expertise, Microsoft chose the company as its Partner of the Year in smart business solutions in Finland. In addition, Microsoft invited Digia to join the Microsoft Business Applications 2021/2022 Inner Circle partner network as the only Finnish company. We were recognised for our achievements in 2021, including dedication to customers
and innovations around Microsoft’s cloud services.
Responsible use of data, carbon neutrality and digital expertise
We published our revised corporate responsibility priorities, objectives, and indicators in early 2021. Although the greatest impact will be generated through our customers, we are also investing in diversity, personnel competence, and climate action.
Towards a symbiosis of humans and software: Digia Business Engine
Our key individual development project during the strategy period is the development of Digia’s own business platform, Digia Business Engine. This project is an investment in Digia’s future competitiveness: we are building a smart growth platform to support future growth and productivity. Digia
Business Engine will be deployed in phases from 2022 onwards.
More power through networks home and abroad
Our Digia Hub freelancer network grew over the course of the year, and now consists of more than 10,000 experts in Finland and Europe. In December, we also signed a partnership agreement with Fulcrum Digital that will make more international experts available for use in Digia’s customer projects. Both of these networks will play a role in achieving Digia’s strategic growth and scalability objectives.
Digia community present at home and in the office
Although the majority of Digia personnel worked at home due to the pandemic, we also started to develop new working practices for the future. At Digia, this means things such as hybrid work and greater flexibility in working hours.
One of the key themes of this strategy period is to renew our operations and strengthen our chosen priorities. In the strategy, we have placed particular emphasis on data utilisation in our customers’ services and business processes.
2021 was another year marked by the pandemic, and Digia personnel continued to work mainly from home. As we did in 2020, we continued to invest in strengthening our culture and team spirit in remote working conditions and continuously developing our competence capital, while also preparing for the post-pandemic era and new working models.
Digia’s key strength lies in its broad-ranging, profound and continually evolving technological expertise combined with an encouraging and evolving workplace culture. This is why we are able to provide our customers with an extensive range of solutions and value, while also giving our employees varied and motivating tasks.
Sustainable digitalisation that makes a difference
Our responsibility is based on our own Code of Conduct and the UN’s Sustainable Development Goals. We are committed to respecting human rights in accordance with the UN’s Universal Declaration of Human Rights and the International Labour Organisation’s (ILO) fundamental principles and rights at work. However, in our changing business environment, responsibility is based above all else on the continual monitoring and improvement of our operations.
Our aim is to build sustainable digitalisation that makes a difference. In 2020, we specified the most material themes of our corporate responsibility and defined priorities for them, complete with objectives and indicators, which are in force until the end of 2022.
The focal points of Digia’s responsibility
We help our customers to renew themselves digitally in many fields of business. Our skilled and experienced specialists work with our customers to create new services and working methods in long-term partnerships.
Fingrid is one of the most critical operators in Finnish society – Digia updated the company’s financial management and is developing digitalisation as Fingrid’s strategic partner
Kymijoen Ravintopalvelut boosted their operations with Digia Enterprise ERP – corporate responsibility and mobile functions are at the core of tomorrow’s development
Ramirent Finland’s entire business platform was overhauled – The extensive project opened up new business opportunities