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Organisational change capability

Our services for developing organisational change capability and change management help you secure your future competitiveness.

Tomorrow's winners know how to change today

Organisations are currently facing pressure to change from multiple directions—more than ever before. New technologies, economic uncertainty, rising customer expectations and regulation are all expanding the list of change initiatives.

In this constantly evolving environment, successful organisations are those with strong change capability—those that can adapt swiftly to external changes and also proactively drive change themselves.

70% of change and transformation initiatives fail.

Source: McKinsey & Company

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Why do change initiatives fail?

According to a comprehensive study by Digia, the main reasons for failure in change initiatives are generally weak organisational change capability, lack of focus and poor execution.

Often, too many initiatives are running simultaneously, and they fail to have real impact across the organisation. A change initiative is only successful when it results in behavioural change and achieves the desired business objectives.

Our services in change capability and change management help address these challenges and ensure that each initiative reaches its goals.

Our services

Change capability assessment

Where should you invest to best support your strategy?

 

We assess the current state of change capability in your organisation and help bring focus to your change journey. We identify the key change drivers that are most critical for your strategy’s success. Our work benefits from Digia’s research-based six-part change capability framework.

Focus and leadership commitment are essential for successful change. That’s why we co-create the assessment with your leadership and key personnel to ensure alignment with your strategy and commitment to the chosen direction.

The outcome is a roadmap for leading and progressing change systematically, ensuring sufficient focus to achieve results.

Developing the most important areas of your change capability

What practical steps can improve change capability?

 

We help you concretise your change programme and develop practices in the areas identified as challenges or obstacles.

For example, if rigid processes and operating models are the issue, we help make them more agile. If the challenge lies in culture, we help define the target culture, create programmes to implement cultural change, and support both leadership and managers throughout the journey.

We support development across all areas of change capability—leadership, people, communication, processes, organisation, and consideration of change history.

Change management

How to succeed in a major transformation or e.g. IT programme?

 

We also support you in leading an already identified change initiative, from planning the actions to practical implementation. This could involve, for example, a major business transformation, a critical system overhaul, or a significant organisational restructuring.

We help identify the critical success factors and create a plan for implementing the change. If you wish, we can work alongside you to make the change come true.

Digia’s team of over ten Prosci Certified Change Practitioners is here to support you in ensuring your change initiative succeeds and delivers maximum value.

Measuring change

How to track the progress of change?

Whether your goal is to enhance organisational change capability or implement a major initiative, it’s essential to measure progress. While the ultimate indicator is achieving business goals, predictive indicators are also needed—such as changes in employee behaviour, increased competence, or improved throughput efficiency.

We help define the right metrics and provide a clear picture of how change is being embedded in your organisation and how business objectives are being met.

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We're the partner you can thrive with.

Technology is evolving so rapidly that it now enables radical innovation. Without understanding this, strategy renewal remains incomplete. Technology no longer merely supports a top-down strategy—it fundamentally shapes it.

At the same time, technology must be led through strategy—otherwise, it becomes disconnected. Changing human behaviour doesn’t happen just by altering technology, structures, or processes. It requires systematic, human-centric leadership toward clear goals.

At Digia, we combine strong technological expertise, a growing strategic practice, and deep change management know-how. We also seamlessly bridge the gap between these areas. That’s why we’re the partner you can succeed with.

Additionally, our extensive research into organisational change capability has given us deep insight into the current state and challenges across sectors, as well as the factors that unite successful organisations. Our framework, developed from this research, and our use of Prosci methodologies ensure smooth collaboration at both strategic and operational levels. With our experienced experts, you’re in good hands.

Our strengths

Strong business understanding

Experience both in strategic and operational level changes

Research-based approach

Deep understanding of challenges and opportunities across sectors

Prosci-certified competence

Growing strategic focus area

Contact us

Want to discuss? Please leave a contact request via the button below.

Henna Ahtola

Director, Business and Change consulting

henna.ahtola@digia.com
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