User-friendliness and quality as a starting point
Fintraffic's needs were clear: The old system, which had reached the end of its life cycle, had to be renewed, and the corresponding functionalities had to be included in the new reporting system. At the same time, the system's usability and information quality had to be improved. Productivity Leap was chosen as the partner, and its experience and precise expertise convinced Fintraffic.
"There were people in the team who were familiar with the previous system, so it was easy to start cooperation," Karhunen says.
The old Tiira system was replaced by a modern, cloud-based solution where reporting is handled with easy-to-use Microsoft Power BI reports. Anyone can openly use basic traffic information through the public Digitraffic.fi online service and embeds of public reports can also be found on Fintraffic's website. Experts who need more extensive and refined data have access to more detailed reports subject to permission.
The new system's ease of use is reflected in the number of users and their feedback.
"The new reporting system is much more user-friendly. As a result of the improvements, we have gained more users, and the user feedback has been positive," Karhunen says.