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Case Trimble

Trimble Forestry Finland’s NetSuite deployment goes swimmingly

Their chosen solution was NetSuite, which was already being used by several other companies in the Group. And thanks to its customer-centric approach, Digia was the chosen provider.

 

Trimble Forestry Finland’s NetSuite deployment project was launched in August 2016, and was already finished by the third week of September. “The speed of the schedule caused some astonishment within the company,” says Trimble Forestry Finland’s CFO Leena Kelhu. “How can you deploy a system that fast?”

Trimble Forestry Finland has its roots in the Finnish-owned company Fifth Element Oy. In March 2015, the US technology company Trimble acquired the company’s entire share capital, making it a part of the Trimble Group.

“We make digital tools for mobile work,” says Leena Kelhu. “We’ve specialised in the forestry industry, including IT tools that make working easier and more efficient.”

What we used

 

“We got the impression that this team would get things done. I felt that they would listen to our needs. They didn't simply force their own opinions on us, but asked us what our requirements really were.

Leena Kelhu, CFO, Trimble Forestry Europe

NetSuite was the natural choice

Trimble Forestry Finland previously used an external firm of accountants to handle its accounting and financial administration. The company took back control of its financial administration in conjunction with the acquisition. NetSuite was the natural choice, as it was already being used by many other Group subsidiaries.

“There definitely were other alternatives, but when we went through them, we realised that NetSuite was by far the best choice,” says Leena Kelhu. “It was also familiar within the Group.”

The Digia NetSuite team was chosen to provide the system, thanks to its customer-centric approach. “We got the impression that this team would get things done. I felt that they would listen to our needs. They didn't simply force their own opinions on us, but asked us what our requirements really were.”

Leena Kelhu has plenty of praise for the Digia NetSuite team’s consultants. “Inna Reunanen was extremely active throughout the deployment. Whatever concerns or questions we had were quickly resolved.”

A logical and user-friendly system

There were no problems with the system during the first few weeks. “NetSuite no doubt has a few finer features that we will only learn to use with time, but the basics have been easy to pick up,” says Leena Kelhu.

“The system was introduced in the third week of September, and we had to produce our third-quarter internal reports the very next week. But luckily, it was very easy to grasp – it's a logical and user-friendly system.”

According to Leena Kelhu, the project’s major challenges included the tight schedule and the variety of different accounting levels that the company uses. “The schedule was definitely a challenge, but it held. And for that, I have to raise my hat to the Digia NetSuite team.”

Image corresponds to reality

“We didn't encounter any surprises during the project,” says Leena Kelhu. “We got a good impression of NetSuite during the demonstration, and this image corresponded to reality. The deployment project also went largely according to plan. There was nothing along the lines of ‘darn it, we should've known about that in advance.”

“All in all, it was a positive experience. NetSuite seems to be an excellent system for our needs, and Digia’s NetSuite team handled everything perfectly. It all seemed to go like clockwork. For once. Things have not always been like that,” Leena says, laughing.