Agile solutions for bottlenecks in the quality department and product development
In autumn 2021, Isomäki, who is in charge of not only quality and product development but also of Pharmia's information management, was contacted by Digia, which is the company's ERP system partner. “Digia shared Microsoft's low-code story with us, and I bought it immediately,” Isomäki says. The things that most resonated in Digia’s story were the customisability of Power Platform, that is, Microsoft's low-code platform, without actual customisation, and the basic idea of low-code, which is agile and quick development instead of projects that last for a year or two. “As a small operator, we cannot afford to commit to projects lasting for several years, where an enormous amount of code is created to solve just one issue,” Isomäki says, and continues: “We had been offered another tool from the world of ready-made solutions for the creation of product documents. However, it did not meet our needs, but would have required changes in our operating models.”
Digia shared Microsoft's low-code story with us, and I bought it immediately.
During spring 2022, Digia implemented for Pharmia two Microsoft Power Platform-based applications for the streamlining of the quality inspection and product documentation creation processes. Product acceptance inspections for products received at the warehouse are now carried out by using a tablet application, in which the required information is completed on a form, the delivery is accepted and a PDF document is created directly on the basis of the acceptance. This document is automatically transferred to Pharmia’s document Management system M-Files. “You can now search for all information from the systems,” Isomäki says. “For example, if the last test has not yet been completed, it is displayed in the application's list and no one will have to remember it separately or remind others about it. In the past, we sometimes had to leaf through paper folders dating back even three years if we had to find out whether there had been any earlier problems with deliveries from the same supplier.”
An application was implemented for Pharmia's product development for entering data just once into the ERP system, and the application extracts it from there for all the necessary forms. “In the future, there will be no need for our R&D experts to search for data or produce signed reports, as everyone from sales to product development can retrieve the data from the ERP themselves,” Isomäki says.