Background work helps in reaching the right decisions
“The new ERP system will substantially boost the efficiency of inventory turnovers and lead times. We receive up-to-date information significantly more quickly, and we can use it to develop processes,” says Järvinen.
The efficiency boost is not solely down to the technology: as the project was beginning, the group reviewed its operating models in depth.
“We were very well prepared for this project: we went through all of the processes and business needs. On its own, ERP will not boost efficiency – you need to be familiar with the operations and know what to develop,” Järvinen says.
“The good background work has borne fruit and the modern system supports new operating models. Overall management is crucial.”
The technicians’ field tool has provided flexibility and accelerated practical duties. The service can be used on a phone or tablet to send information about tasks and the time taken to complete them. Previously, paper and pens were the main tools used in the field. The field tool makes it easy to monitor the progress of tasks, and information about completed work is sent directly for billing.
Kari Järvinen is satisfied with how the project went.
“Several months of good work were invested by us and by Digia, and the system began working immediately. We were quite surprised how well things went,” says Järvinen.
“The project proceeded entirely according to the schedule and it came in even slightly under the budget. I believe that we will get the next phase finished quickly.”