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AI - Artificial intelligence

Build future success with intelligent data utilisation and artificial intelligence.


Artificial intelligence accelerates the development of intelligent business.

We are moving towards automated and AI-driven processes and services based on reliable data and the organisation's ability to refine and utilise it.

AI is a valuable help in analyzing business data. It can be used to create forecasts for the future, optimize processes and operations, and gain a more comprehensive customer understanding. All this without eating up your experts' precious time.

It is a good idea to start with a concrete business need, i.e., decide what you want to develop with the data. Only through need can the necessary data sources be identified, after which it is time to consider whether the data is already available or is needed for its collection, for example. Add devices (IoT) or other data sources.

When talking about artificial intelligence, responsibility and ethical issues are also essential. Digia has been involved in formulating the ethical principles of artificial intelligence that we act by. 


How to proceed with AI?

Whether you are just getting started or seeking acceleration to the next level, we help you to identify how artificial intelligence would benefit your organization the most, and develop a roadmap for achieving concrete benefits. 

AI predicts the winner of the Finnish Hockey League

The artificial intelligence developed by Digia predicts the season 2023-2024 winner of the Finnish Hockey League.


For most companies, the biggest benefit of AI comes in the form of everyday steps that can already be taken now. At least in the short term, the biggest revolutions will be achieved by making artificial intelligence part of existing services and making them easier.”

Juhana Juppo, Chief Technology Officer, Digia

The benefits of artificial intelligence come in everyday steps


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AI is not just a tool for streamlining and automating complex processes. For most companies, the most significant benefit of artificial intelligence comes from everyday steps that can already be taken. Functionalities that utilise artificial intelligence, such as text analytics or speech and image recognition, offer enormous opportunities for developing the customer experience and improving the efficiency of operations in sales, marketing and customer service.

  • Knowledge-based management with effective analytics that enable both forecasting and identifying deviations.
  • Improving operational efficiency through automation and optimisation, for example.
  • Developing services and customer experience through more efficient content production and deeper customer understanding.
  • Everyday help with information retrieval and software development, for example.

Introducing artificial intelligence into a company's everyday life requires the organisation to be willing and prepared to change operating methods. Many popular ERP, CRM and BI systems include ready-made AI features or extensions that are quick and easy to deploy. Such, for example, is Microsoft's Copilot. Successes and positive results feed the willingness to experiment.

Artificial intelligence is just the beginning - Hyperautomation takes automation possibilities to a new level

AI is part of a broader revolution called hyper-automation. It raises the possibilities of automation to a new level by combining various automation methods, such as robotic process automation, machine learning and generative artificial intelligence.

Read more about the possibilities of automation and why choosing the right technology for the right place is essential.

At the moment, it seems that the efficiency improvement from AI in industrial application development could be about 20-30 percent.

Timo Levoranta, CEO, Digia

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Ville Mäkinen

Head of Sales, Digital Solutions
Ville Mäkinen, Head of Sales, Digital Solutions
Artificial Genuine intelligence. To us intelligence isn’t intelligence, unless it’s sincere. Whether produced by humans, or by machines.