For the past few years, Seure has been undergoing a strong transformation of the business, as growth is extreme. Seure has been actively looking for new, agile operating models to cope with the changing operating environment. Process automation has played a key role in this. Since January 2019, Digia and Seure have been working together to develop new solutions that facilitate HR work. Seure’s first robot recruit, Teppo, started its work already in early spring 2019.
Antti Nummiranta, Seure’s director of technology and development, sees that their task has been to enable the use of robotic process automation in Seure’s business. One of the cornerstones of a successful automation project is that the specialists of the work play a central role in the implementation. This develops, almost without effort, an inner sense of what kind of work it makes sense to assign to a robot. Once that door has been opened, there will be no end to finding the objects to be automated.
Software robotics specialist Miia Holma at Seure defines the goal of development: “Our goal is to use robotics extensively in various routine tasks, so that our specialists have more time to solve challenging situations, and also to enable agile development and innovation of our new services.”