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Social welfare and healthcare providers stand to save millions of euros on system costs thanks to Digia’s robotic process automation


Digia has been awarded a contract by DigiFinland to build a solution that will enable the archiving of customer and patient data from social welfare and healthcare providers’ old, disused systems and the importing of data from the new wellbeing services counties’ systems into the Kanta service. Digia’s robotics-based service concept allows data to be retrieved from hundreds of different systems. The solution promises to bring significant financial savings for system administrators by allowing them to retire systems that are only used for archiving once the data have been transferred. The estimated value of the tendered contract over the four-year contract term is EUR 2.85 million.

Organizations in the social welfare and healthcare sector are subject to an archiving act that requires them to store certain customer and patient information permanently. This has led to a situation in which customer information is stored in numerous different information systems that are now only maintained for archival purposes.

“DigiFinland develops national digital solutions that improve the impactfulness of social welfare and healthcare. We identified the problem of archiving old data and started looking for a solution that would allow us to transfer data from approximately 850 disused systems to a national archive of old data”, explains DigiFinland’s Director of Development Programmes Jenny Vuollet.

“It’s great to be part of such a nationally significant project that will allow organisations to save millions of euros. I’m glad that we have the opportunity to expand our cooperation with DigiFinland into a new area and that we have the ability to provide our customers with innovative solutions”, says Digia’s Senior Vice President Janne Tuominen.

Archiving saves money, improves the usability of data and increases data security

“The archiving of old data is part of a national ICT overhaul programme, and DigiFinland wants to offer wellbeing services counties a solution. The archiving won’t only bring savings, it will also improve data security and make the data more usable”, Vuollet continues.

Digia’s robotics-based service concept is unique and has been utilised in a number of different industries for several years now. An out-of-the-box concept and a platform based on open source technology make for an extremely competitive and cost-effective package. 

“Our service concept allows for data to be retrieved from all necessary sources, regardless of the age of the source system or the technology used. It can also be directly applied to other automation and data transfer needs, which we expect to see plenty of now that the wellbeing service counties are being set up, as well as in their future daily operations and the development of those operations”, explains Head of Digia’s robotics services Olli Ainasvuori.

Project preparations have begun, and the service will be available to the new wellbeing service counties over the course of the coming years. 

Further information:

Jenny Vuollet
Director, Development Programmes, DigiFinland
tel. +358 (0)50 414 7545 / jenny.vuollet(a)digifinland.fi

Olli Ainasvuori
Head of Robotics Services, Digia Plc
tel. +358 (0)40 718 6632 / olli.ainasvuori(a)digia.com

Jyri Junnola
Client Executive, Digia Plc
tel. +358 (0)50 912 7353 / jyri.junnola(a)digia.com

Digia is a software and service company that combines technological possibilities and human capabilities to build intelligent business, society and a sustainable future. Our mission is to ensure that our customers are at the forefront of digital evolution. There are more than 1,500 of us working at Digia and we operate globally with our international customers. Digia’s turnover in 2023 was EUR 192,1 million. The company is listed on Nasdaq Helsinki (DIGIA).