Corporate responsibility

Sustainable digitalisation that makes a difference

Digia’s aim is to build sustainable digitalisation that makes a difference. In 2020, we specified the most material themes of our corporate responsibility and defined priorities for them, complete with objectives and indicators, which are in force until the end of 2022.

Our responsibility is based on our Code of Conduct, which is approved by the Board of Directors, and the UN Sustainable Development Goals. We are committed to respecting human rights in accordance with the UN’s Universal Declaration of Human Rights and the International Labour Organisation’s (ILO) fundamental principles and rights at work. However, in our changing business environment, responsibility is based above all else on the continual monitoring and improvement of our operations. In addition, we closely monitor Finnish and international corporate responsibility regulation and develop our corporate responsibility proactively.

Responsibility reporting



Digia's operating methods and principles


1. Compliance with laws

We act in accordance with laws. We do not condone or participate in illegal activities of any kind.

2. Third party rights

We honor the proprietary rights of others as expressed in patents, copyrights, trademarks and industrial designs.

3. No corruption or bribery

We do not tolerate corruption or bribery of any kind.

4. Information security

We protect the safety and security of all information, materials, and equipment in our possession, whether our own, our customers’ or our partners’.

5. Data privacy

We will protect the personal data of our employees, customers or partners. We comply with privacy laws and regulations when personal data is collected, stored, processed, transmitted or shared.

6. Working conditions

We respect internationally proclaimed human- and labor rights. We care for the wellbeing of our employees. We uphold a safe and healthy working environment for all employees.

7. Care for the environment

We care for the environment. We encourage environmentally friendly solutions both in our business and in our working environment.

Each employee, regardless of their position in the organization, is expected to follow these guidelines and report any suspected violation. We also expect our subcontractors to follow these guidelines. 

Learn more about our code of conduct



Information and communications technology (ICT) is part of society’s critical infrastructure today and in the future. We all who operate in this sector also play a key role in reconciling society’s activities with the climate and nature's carrying capacity. Digitalisation helps mitigate climate change and biodiversity loss by providing solutions that can, among other things, promote energy and material efficiency, replace physical products and processes or increase the efficiency of distribution.

We want to be a pioneer of sustainable digitalisation

We want to demonstrate that digital solutions can be produced and used in an ecologically sustainable manner. Digitalisation can also reduce the environmental load and increase environmental benefits. Our environmental policy is based on compliance with legislation and the UN’s Sustainable Development Goals, as well as on active monitoring and development of recommendations and practices applicable to the industry Digia operates in.

In terms of environmental responsibility, our operations are based on continuous improvement.

Digia’s first environmental policy was published in 2016. This policy was approved and validated by Digia’s Management Team on 8 October 2021. The environmental policy is reviewed and updated as necessary at least every three years.

The three principles of environmental responsibility indicate how Digia takes responsibility for the climate and nature:

1. Our own operations are in balance with the climate and the carrying capacity of nature.

  • Our own operations, travel and procurement are handled with the lowest possible emissions and the greatest possible energy and material efficiency. We use renewable energy whenever possible.
  • In equipment and service procurement, we strive for low-emission and sustainable solutions.
  • We measure our carbon footprint covering the entire value chain and strive to reduce it through active measures. We compensate for the remaining emissions in a reliable manner.
  • As of 2020, we are a carbon neutral company. Our long-term objective is to be carbon neutral throughout the entire value chain.

2. Environmental responsibility is part of the daily life and expertise of our work community.

  • The fulfilment of environmental responsibility applies to all Digia employees.
  • We encourage our employees to develop their expertise in sustainable development and to take responsibility into account in customer projects, and we support this through various measures.
  • We develop our practices for everyday work and customer projects in a target-oriented manner. Leading a life where ecological values are also respected in the workplace is something we want to enable for our employees.
  • We report and communicate our environmental impacts in a transparent and comprehensible manner. Through transparency, we improve the quality of our environmental work and set an example for other companies.

3. We accelerate the ecological renewal of society.

  • We create management and data utilisation solutions that promote sustainability.
  • We undertake to promote material and energy-efficient low-carbon digital infrastructure and the circular economy.
  • We promote the long-term use of ICT equipment and the circulation of materials in our own work and in customer projects.
  • We define our handprint, monitor its development and strive to deliver measurable benefits to our customers in all areas of sustainable development.

Digia's climate objectives:

  • Digia’s own operations are carbon-neutral from 2020 onwards.
  • Digia’s entire value chain will be carbon-neutral by 2030.
  • We will reduce our emissions by 75% from 2019 to 2030.
  • We will compensate for the remaining emissions (25%) using reliable methods.



Digia is involved in the ethics challenge of the Ministry of Economic Affairs and Employment of Finland’s Artificial Intelligence Programme in which companies commit to formulating ethical principles for the utilisation of artificial intelligence.

The utilisation of artificial intelligence in companies and society is increasing rapidly. The rapid development also raises fears and uncertainties concerning, for example, the fairness of the decisions made by artificial intelligence or the reliability of algorithms. That is why the Artificial Intelligence Programme draws attention to the ethics of artificial intelligence by challenging companies to get involved in the consideration of ethical principles.

Digia’s principles for the ethical utilisation of artificial intelligence are:

1. Openness and responsibility

We enable the assessment of the artificial intelligence we have developed by describing, together with our customers, what is the aim of the algorithms, what kind of material is collected and why.

2. Transparency

We are transparent in utilising artificial intelligence and enable the same for our customers. We support our customers in, among other things, determining the accuracy of the data on which artificial intelligence is based, tracing the grounds for decision-making and creating rules for the utilisation of artificial intelligence.

The rules can determine, for example, when artificial intelligence makes the actual decision and when it only supports people in decision-making with recommendations.

3. Assessability of impacts

We support our customers in the responsible utilisation of artificial intelligence and highlight the impact of choices related to our work.

4. Respect for privacy

We safeguard the privacy and personal data protection of the individuals represented in the data at our disposal in accordance with the information protection principles of our customer companies, partners and Digia as well as in compliance with the law.

By adhering to these principles, we support our customers in developing decision-making based on artificial intelligence so that it

  • does not threaten anyone's health or safety, individual data security and privacy protection
  • does not strengthen the structural inequalities in society
  • does not otherwise cause injustice, harm or suffering to individuals or groups of people.




You may report any suspected instances of bribery or corruption, as well as any suspected misconduct relating to Digia’s insider regulation or the Market Abuse Regulation by filling the form below.

You may report anonymously if you wish. All reports are directed to Digia’s legal unit and the chair of the Audit Committee of the Board of Directors.