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We create a more sustainable future

Our sustainable business model and responsible way of working are integral to our strategy and instrumental to our business success. We have updated our sustainability programme and its objectives in connection with our strategy work for the new 2023–2025 strategy period.

Our focus areas in corporate responsibility are based on our strategic policies, the expectations of key stakeholders, the characteristics of the ICT sector and business environment, the impacts of the company’s operations, and the objectives of the UN’s Sustainable Development Goals and Global Compact.

We see the green transition and sustainability challenges as business opportunities. Digital solutions have the potential to significantly contribute to solving sustainability challenges in other fields of business. Data is a key factor in assessing sustainability choices and making decisions.

Starting from 2024, we will report on our sustainability in accordance with the Corporate Sustainability Reporting Directive (CSRD).

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Our sustainability objectives for the 2023–2025 strategy period

Planet: We seek to reduce our CO2 emissions by 60 per cent from the 2019 baseline by 2025. Our longer-term objective is to be carbon neutral throughout the entire value chain in 2030.

People: We aim to improve our employee net promoter score (eNPS) by 35 per cent from the 2022 baseline by 2025.

Trusted partner: We aim to improve our net promoter score (NPS) by 25 per cent from the 2022 baseline by 2025.

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We are part of UN Global Compact, the world's largest corporate sustainability initiative

Digia commits to UN’s ten principles related to human rights, working conditions, environment and the prevention of corruption, as well as to developing business responsibility through the UN Sustainable Development Goals.
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Environment

Digitalisation is a tool for ecological renewal and data is the raw material for sustainable renewal – enabling us to forecast and optimise operations and boost their efficiency based on data. It has been estimated that digital technologies will make it possible to achieve reductions of as much as 20 per cent in the emissions of other sectors by 2050 – and thus it is important for us to expand our handprint by working with our customers to cut emissions. The detailed information about our CO2 calculations can be found in the 2024 Sustainability Statement.

Emissions from the ICT sector are one of the fastest-growing single sources of carbon dioxide emissions. The sector accounts for between approximately four and ten per cent of global electrical energy consumption and for between approximately three and five per cent of global greenhouse gas emissions, and the trend is rising (Finnish Ministry of Transport and Communications). Data utilisation causes climate emissions. For this reason, we focus on promoting resource-wise operations and Green Coding.

Our focus areas:

  • We reduce our carbon emissions
  • We favour circular economy functions
  • We operate resource-wisely and develop resource wisdom, Green IT and Green Coding activities
  • We produce customer solutions to solve sustainability challenges
Digia's environmental policy
Reduction in CO2 emissions 2019-2024
0%

* Based on the 2019 calculation boundaries and covers Scopes 1-3.

  Objective 2025

CO2 emissions -60% from the 2019 baseline.

 

People

Everything we do is based on people in our work community and network. Expertise and its continuous development plays a key role in enabling us to serve our customers based on the latest information. We want the value of Digia personnel’s expertise to increase during their term of employment.

Diversity and inclusion are part of our evolving day-to-day work, something that we encourage throughout our network. Furthermore, a good management and work culture bolsters the achievement of an excellent employee experience.

A systematically evolving leadership and work culture helps to create an excellent employee experience. Digia is therefore focusing on supporting diversity and engaging all members of the workplace community. Meaningful, challenging work that leads to personal development will provide employees with positive experiences of success and learning. Every Digia employee has the chance to engage in lifelong learning and development, which helps to increase the value of their expertise during their term of employment. Strategic growth also leads to an increase in the number of people with connections to the company. The crux of Digia’s personnel strategy is that sustainable growth is created by people who enjoy their work.

Our focus areas:

  • We strengthen a safe, healthy and thriving operating environment
  • We encourage diversity and inclusion
  • We provide opportunities for lifelong learning in the Senior Trainee spirit
  • We produce customer solutions that promote social responsibility
Digia's human rights commitment
07.06.2024

Digia's diversity tribe is advocating for equality

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Working at Digia
Employee net promoter score 2024
+ 0%
Number of employees
0
Percentage of employees that participated in regular performance and career development reviews
0%

  Objective 2025

 eNPS + 35% from the 2022 baseline.

Trusted Partner

We want to be a long-term development partner to our customers. Our most important themes – also from the standpoint of customer expectations – are to be a visionary, reliable and secure partner.

Business is becoming networked, complexity is increasing and security is ever-more important. Data responsibility, secure operations and their promotion also facilitate the sustainable development of societies. In addition, responsible data utilisation has a social responsibility dimension through the privacy protection of individuals.

Our focus areas:

  • We promote digital security by promoting secure operations and responsible data utilisation.
  • We develop the digital functionality of society
  • We promote ethics and responsibility
  • We are a visionary, reliable and secure partner
Net promoter score 2024
+ 0%

  Objective 2025

NPS + 25 % from the 2022 baseline.

The Finnish Defence Forces selected Digia as its partner in the support services of its ICT systems

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Press releases

Our ethical operating culture

Compliance with the Code of Conduct and our responsible way of working are integral to our strategy and instrumental to our business success.

Every Digia employee, regardless of their position, is required to comply with these principles and report any irregularities. We also require our subcontractors to comply with the Code of Conduct.

Digia has a Whistleblowing channel through which a Digia employee or external person can report any suspected misconduct or violations of Digia’s Code of Conduct, either anonymously or under their own name. Digia is committed to ensuring that no retaliatory measures will be taken against whistleblowers. Digia will handle the reports in its own separately appointed processing team.

Certified quality and information security management

Digia's high quality standards are based on its ISO 9001 quality certificate, which sets a specific quality level and steers continuous improvements in quality. The quality certificate demonstrates that Digia’s processes meet the requirements that have been set for them, and that Digia can deliver compliant products and services and has the ability to improve its operations. The quality management system covers the entire Group, but the ISO 9001 quality certificate applies only to Digia Finland Ltd. 

Digia’s security management system complies with the international ISO 27001 standard for information security management, and some of the company’s businesses are ISO 27001 certified. All of Digia’s businesses comply with the ISO 27001 standard’s guidelines and security controls.

FI ISO 9001_lores1  FI ISO_IEC 27001_lores

Percentage of employees who have completed annual security training
0%
Percentage of employees who have completed annual Code of Conduct training
0%
Percentage of subcontractors who are committed to Digia’s Supplier Code of Conduct
0%

Digia's key principles and policies

Key public principles and policies

Key internal principles and policies

  • Sustainable Supplier programme
  • Circular economy practices: lease and purchase of IT equipment, lease and purchase of fixtures
  • Green Code Manual
  • Equality and non-discrimination plan
  • Early intervention model
  • Salary and remuneration manual
  • Guidelines on inappropriate behaviour
  • Hybrid work model
  • Leadership principles
  • Digital security: information security and data protection policies
  • ISO 27001: Information security management system
  • ISO 9001: quality management system
  • Corporate Governance Guidance

Contact

Contact

Anne Puntari

Head of Sustainability

→ anne.puntari@digia.com
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