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EN112 Suomi mobile app has safeguarded everyday life in Finland for ten years
Numerous emergencies in recent years have had happy endings, thanks to the 112 Suomi emergency location app, which speeds up the arrival of help. Launched in the summer of 2015, the app has evolved into a comprehensive platform for public authority services over the past ten years. Locating emergency calls and accelerating assistance remain the app’s core functions.
Where is the nearest defibrillator? Are there roadworks or disruptions affecting my commute? What’s the phone number for police advisory services or the national citizen helpline?
The 112 Suomi app, developed by the Emergency Response Centre Agency in partnership with Digia, answers these questions and more.
The goal of developing the 112 Suomi app is to provide citizens with access to a wide range of public authority services and announcements through a single application. The range of services has steadily expanded over the years, and continues to grow.
For several years, the app has also been used to distribute emergency alerts. Mobile location services enable these alerts to be delivered nationally or locally, depending on the situation.
On the phones of millions of users
The 112 Suomi app reached 1.7 million users in 2020, five years after its launch. The exact number of users has not been tracked since many people reinstall the app when changing phones.
However, download numbers are in the millions, and the app is on many Finnish phones.
“It’s amazing how well 112 Suomi has found its way onto people’s phones and into first aid and safety training by emergency services. You could say that Finns have truly embraced the app in ten years,” says Sami Suomalainen, application specialist at the Emergency Response Centre Agency.
The free app is available for download from the most common app stores.
Read more:
Emergency Response Centre Agency news 23.6.2025: Knowing your location can save your life – The 112 Suomi app helped locate seal hunters who were trapped
Info:
These instructions and services are available in the 112 Suomi app:
- Emergency call location tracking
- Location tracking for calls to Maritime Search and Rescue Services and the Road User’s Hotline
- Instructions for emergencies or problem situations on the water
- Checking your coordinates and sharing your location
- Guidance to the nearest defibrillator
- Emergency alerts
- Traffic bulletins
- Official authority announcements
- Stroke symptom identifying
- Omaolo.fi symptom identifying
- Travel notification to the Ministry for Foreign Affairs
These contact details are available in the 112 Suomi app:
- Emergency number 112
- Maritime Search and Rescue
- Public Service Info
- Poison Information Centre
- Medical Helpline
- On-call Consular Service of the Ministry for Foreign Affairs
- Victim Support Finland
- MIELI Mental Health Finland Crisis Helpline
- Nollalinja, helpline for domestic violence
- MLL Children and Youth Helpline
- Missing Child Hotline
- Police Customer Service
- Road User’s Hotline
- Emergency Response Centre Agency’s international number for situations where the caller is abroad but the emergency is in Finland
Digia is a software and service company that combines technological possibilities and human capabilities to build intelligent business, society and a sustainable future. Our mission is to ensure that our customers are at the forefront of digital evolution. There are more than 1,500 of us working at Digia and we operate globally with our customers. Digia’s net sales totalled EUR 205.7 million in 2024. The company is listed on Nasdaq Helsinki (DIGIA). digia.com