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Non-financial reporting

Digia’s aim is to build sustainable digitalisation that makes a difference. In 2020, Digia continued to develop its corporate responsibility and listened to its stakeholders. Based on this, the company has specified the most significant corporate responsibility topics, defined the focus areas of corporate responsibility and set both objectives and indicators for them. The selected objectives and indicators will be in effect until 2022.


  Last updated: 22.2.2021 

Business model

Digia is a software and service company whose service offering covers all layers of digitalisation: digital services, business systems, integration and API solutions and data utilisation and analytics solutions. We ensure the business and customer orientation of our implementations through consulting and service design. We also ensure that business-critical solutions function 24/7 and are continuously developed. In 2020, Digia consisted of five service areas: Digia Digital, Digia Business Platforms, Digia Financial Platforms, Digia Business Connect and Digia Customer Operations.

Focus areas, management and key figures of responsibility

Society is going digital at a rapid pace. Most of the core functions of companies and public sector organisations are performed using a variety of information systems and digital services. Due to this development, IT solutions are increasingly business critical. When processes and services
are digitalised, an ever-growing volume of data also becomes available on key functions, making it possible to steer, optimise and modernise processes.

Actors in the IT sector play a major role in safeguarding the operations and development of both society and companies. At the same time, data security requirements are on the rise. Due to the growing digitalisation trend, the IT industry is also a major employer both now and in the future.

Digia’s aim is to build sustainable digitalisation that makes a difference. In 2020, Digia continued to develop its corporate responsibility and listened to its stakeholders. Based on this, the company has specified the most significant corporate responsibility topics, defined the focus areas of corporate responsibility and set both objectives and indicators for them. The selected objectives and indicators will be in effect until 2022.

Our responsibility is based on our own Code of Conduct, the UN’s Universal Declaration of Human Rights and Sustainable Development Goals, and the International Labour Organisation’s (ILO) standards. However, in our changing business environment, responsibility is based above all else on the continual monitoring and improvement of our operations.

Digia’s corporate responsibility efforts are guided by the following operating principles and management systems:

The CEO is responsible for corporate responsibility and the CFO for responsibility reporting. The corporate responsibility working group heads up operational responsibility efforts, divided into separate focus areas. The Management Team monitors the development of key indicators of corporate responsibility.

Digia reports on responsibility to external stakeholders in connection with its annual reporting. The company complies with the requirements set for disclosure of non-financial information set in accounting legislation.

Learn more about the results in Annual Report >>

Sustainable digital value for our customers while building a functional society

Objective Key indicators 2020
Solutions that promote the responsibility of our customers
Improving the responsible use of data Growth in data protection impacts and security analyses in customer orders, % Reported as from 2021
Activity in the ethical utilisation of data, examples Reported as from 2021
Improving availability and user-friendliness of services Growth in accessibility design and testing, % Reported as from 2021
Promoting the sustainable
digitalisation of society
Solutions that enhance environmental and social responsibility for society and our customers Description of the solutions and their sustainable development impacts See description on page 53 of Annual Report

 

Sustainable digital expertise for both our personnel and Finland as a whole

Ojective Key indicators 2020
A learning community for top digital experts
The value of our personnel’s expertise increases during their term of employment Growth in certified expertise in the selected area, % (2020: cloud) 54,9 %
Employees for whom a learning target has been set, % Reported as from 2021
Bolstering technological expertise in Finland
We train new digital experts every year, to meet both our own needs and those of the sector as a whole Total annual number of participants in external and internal training programmes as well as trainees and students working on theses 65

 

Sustainable digital life in our own work with respect for the environment

Objective Key indicators 2020
Employee well-being and diversity
Among the best in the sector in occupational wellbeing Personnel satisfaction with team spirit and work-life balance (0–100)

Satisfaction with team spirit 75

Satisfaction with work-life balance 79

Sick leave (days/person, average) 5.1
Digia fosters diversity and inclusion at different levels of the organisation Age and gender distribution of the Management Team, Board of Directors, supervisors and personnel See figures on page 56 of Annual Report
Percentage of supervisors who have undergone training to promote diversity and inclusion Reported as from 2021
Carbon-neutral Digia
Reducing CO2 emissions CO2 emissions See calculation on page 57 of Annual Report
Ethical operating culture
Entire organisation has adopted ethical ways of working Percentage of employees who have completed Code of Conduct training Reported as from 2021