For its customers, Digia is a turnkey provider of smart solutions and a service company that manages the service lifecycle from implementation to maintenance and development. We provide our customers with a service package covering mobile and online services, data platforms and knowledge-based management, integrations and APIs, as well as business core systems including high-security solutions.

For all of these, we provide various levels of maintenance services to help our customers operate their business-critical systems and services around the clock. In the strategy period 2020–2022, we will further strengthen this segment of our offering.

Strong customer relations, professionalism, product and service packages, a partnership network and responsibility form the basis for our operations.

Stock Exchange Release 7.2.2020: Digia’s strategy and financial objectives for 2020–2022: Comprehensive service in an increasingly connected and data-driven world

Financial objectives

The company seeks an annual net sales growth exceeding 10% including organic growth and acquisitions. The target level of profitability improvement is 10% EBITA margin at the end of the strategy period.

Digia's strategy for 2020–2022, Next Level, is the next logical step in our growth journey. We will continue to renew our operations and strengthen the selected focus areas. In the strategy, we place particular emphasis on the potential of data utilisation in our customers' services and business processes. We will continue to pursue strong growth and profitability improvement. We will develop our capabilities to the next level so that we can be an even stronger business development partner for our customers in a world where business is becoming networked, the importance of data-driven control is growing and security requirements are highlighted.

President and CEO Timo Levoranta

The focus areas of Digia's strategy

Smart and responsible data utilisation 

We will bring data utilisation as a cross-cutting theme for all Digia’s service areas from business systems to integrations and digital services.
 

Service business 

We will deepen our customer relationships and further strengthen the share of service business.  
 

Productivity and scalability 

We will develop our operational models and solutions to improve our cost competitiveness. An essential development project in the strategy period will be the reform of our own business platform. 

Cloud technologies

Cloud is the development and operating platform for future services. We will continue to strengthen our expertise in cloud services, taking into account security and key public cloud platforms (Microsoft Azure, Amazon Web Services and Google Cloud Platform).  
 

Valued employer 

Skilled employees are the most important success factor for Digia. We are constantly developing Digia into a more desirable workplace by reinforcing our culture, at the heart of which is the continuous learning of every employee.

The direction of development and the future world

At business level, development means that value is created in networks and ecosystems, using data intelligently.

At the level of companies' internal operations and individuals, we are moving towards a symbiosis between humans and software, where people work with meaningful tasks while automation and software do the rest.

In this development, Digia is a visionary and reliable partner valued by its customers, as well as a responsible learning community valued by its employees.

Strategy 2016-2019

We help our customers renew themselves in the networked world

Technology continually offers businesses and organisations new opportunities to do things more efficiently, more smoothly – or in completely new ways. That is why digitalisation has, in recent years, become a key tool for businesses for building up their own competitiveness and interests. Digitalisation of processes and services has advanced to a point where it is not sensible to view IT as a separate entity, rather as part of the core business.

Digia’s growth strategy for 2016–2019 aims to strengthen the company’s position, particularly in the growing markets for digital services, process digitisation and the service business.

The company wants to grow at a faster pace than the IT market and seeks average annual growth of 15 per cent. Growth is sought both organically and inorganically.

Digia seeks growth from areas that are seeing stronger growth than the traditional IT market, such as digital services and process development. We are expanding our international presence together with our customers. In addition to organic growth, Digia is proactively looking for acquisition that would support its strategy.

Key themes of Digia’s strategy for 2016–2019

Digitalisation of services and processes

Digia combines customer knowledge and technological expertise to benefit its customers and develop business operations. We understand our customers’ business and operating environment, and present visionary new ideas. We help our customers to create new operating methods and services.

Service business

Digia forges long-term customer relationships and develops them innovatively with its customers. We commercialise purchased services, harmonise our offering, and create Digia-wide service models. Close and confidential cooperation enables our customer relationships to grow and evolve.

Industry-specific portfolio

Digia commercialises industry-specific solutions from its own and third-party products. We create complete and tangible solutions that quickly generate value and are adapted to the needs of the industry in question.

Customers

We continuously deepen our expertise in our customers’ business operations. Digia fosters continuous and proactive dialogue with customers concerning different aspects of their business, with both IT and business management. We work with our customers with a view to innovation and development, seeking to ensure that our customers succeed in their own IT solutions.

Digia employees

Digia has made personnel a key part of its strategy, as the best results are achieved by motivated professionals and effective teams. We support personal and team development. This is the basis for success, and bolsters an open and bold corporate culture that shoulders its responsibilities.

Strategy 2016-2019

We help our customers renew themselves in the networked world

Technology continually offers businesses and organisations new opportunities to do things more efficiently, more smoothly – or in completely new ways. That is why digitalisation has, in recent years, become a key tool for businesses for building up their own competitiveness and interests. Digitalisation of processes and services has advanced to a point where it is not sensible to view IT as a separate entity, rather as part of the core business.

Digia’s growth strategy for 2016–2019 aims to strengthen the company’s position, particularly in the growing markets for digital services, process digitisation and the service business.

The company wants to grow at a faster pace than the IT market and seeks average annual growth of 15 per cent. Growth is sought both organically and inorganically.

Digia seeks growth from areas that are seeing stronger growth than the traditional IT market, such as digital services and process development. We are expanding our international presence together with our customers. In addition to organic growth, Digia is proactively looking for acquisition that would support its strategy.

Key themes of Digia’s strategy for 2016–2019

Digitalisation of services and processes

Digia combines customer knowledge and technological expertise to benefit its customers and develop business operations. We understand our customers’ business and operating environment, and present visionary new ideas. We help our customers to create new operating methods and services.

Service business

Digia forges long-term customer relationships and develops them innovatively with its customers. We commercialise purchased services, harmonise our offering, and create Digia-wide service models. Close and confidential cooperation enables our customer relationships to grow and evolve.

Industry-specific portfolio

Digia commercialises industry-specific solutions from its own and third-party products. We create complete and tangible solutions that quickly generate value and are adapted to the needs of the industry in question.

Customers

We continuously deepen our expertise in our customers’ business operations. Digia fosters continuous and proactive dialogue with customers concerning different aspects of their business, with both IT and business management. We work with our customers with a view to innovation and development, seeking to ensure that our customers succeed in their own IT solutions.

Digia employees

Digia has made personnel a key part of its strategy, as the best results are achieved by motivated professionals and effective teams. We support personal and team development. This is the basis for success, and bolsters an open and bold corporate culture that shoulders its responsibilities.

Strategy

Comprehensive service in an increasingly connected and data-driven world

Financial objectives

The focus areas of Digia's strategy

The direction of development and the future world

Strategy 2016-2019

We help our customers renew themselves in the networked world

Key themes of Digia’s strategy for 2016–2019

Digitalisation of services and processes

Service business

Industry-specific portfolio

Customers

Digia employees

Strategy 2016-2019

We help our customers renew themselves in the networked world

Key themes of Digia’s strategy for 2016–2019

Digitalisation of services and processes

Service business

Industry-specific portfolio

Customers

Digia employees