Strategy
Comprehensive service in an increasingly connected and data-driven world
For its customers, Digia is a turnkey provider of smart solutions and a service company that manages the service lifecycle from implementation to maintenance and development. We provide our customers with a service package covering mobile and online services, data platforms and knowledge-based management, integrations and APIs, as well as business core systems including high-security solutions.
For all of these, we provide various levels of maintenance services to help our customers operate their business-critical systems and services around the clock. In the strategy period 2020–2022, we will further strengthen this segment of our offering.
Strong customer relations, professionalism, product and service packages, a partnership network and responsibility form the basis for our operations.
Financial objectives
The company seeks an annual net sales growth exceeding 10% including organic growth and acquisitions. The target level of profitability improvement is 10% EBITA margin at the end of the strategy period.
The focus areas of Digia's strategy
Smart and responsible data utilisation
We will bring data utilisation as a cross-cutting theme for all Digia’s service areas from business systems to integrations and digital services.
Service business
We will deepen our customer relationships and further strengthen the share of service business.
Productivity and scalability
We will develop our operational models and solutions to improve our cost competitiveness. An essential development project in the strategy period will be the reform of our own business platform.
Cloud technologies
Cloud is the development and operating platform for future services. We will continue to strengthen our expertise in cloud services, taking into account security and key public cloud platforms (Microsoft Azure, Amazon Web Services and Google Cloud Platform).
Valued employer
Skilled employees are the most important success factor for Digia. We are constantly developing Digia into a more desirable workplace by reinforcing our culture, at the heart of which is the continuous learning of every employee.
The direction of development and the future world
At business level, development means that value is created in networks and ecosystems, using data intelligently.
At the level of companies' internal operations and individuals, we are moving towards a symbiosis between humans and software, where people work with meaningful tasks while automation and software do the rest.
In this development, Digia is a visionary and reliable partner valued by its customers, as well as a responsible learning community valued by its employees.
Read more: Markets and Digia’s market position >>
